Why do I need a Survey?
Every property and system requirement is different. We need to carry out a risk assessment to ensure the systems we install
are fit for purpose.
Do I need to contact my house Insurers?
It is wise to contact your Insurance company as you may well be entitled to a discount on your premium. Also, in some
cases your insurance may only be valid if they have agreed the system content.
Do I need to inform the Police if I have an alarm fitted?
No, if you have a monitored system we do this on your behalf and in the event of any alarm activations, the
Alarm Receiving Centre contact the Police or you key-holders' as necessary.
I've got pets - can I still have an alarm fitted?
Yes, there are pet-friendly detectors which can be fitted on request and systems can be set eliminating any protection
zones that cover an area your pet is confined to.
I've got an existing alarm but want to replace it - what do I
do?
We will need to carry out a survey to ensure that your new system is fully optimised - with both your
budget and your needs in mind. Some of your existing equipment may be retained. If your system is hard wired, usually
the majority of the existing cables can still be used, which cuts down on labour costs.
Why should I have a monitored alarm?
This really depends very much on your own and Insurance Company requirements.
How do monitored alarms work?
The alarm activates and transmits a signal to the ARC (Alarm Receiving Centre), a secure location where they have direct
lines into the emergency services who will organise the necessary response.
What do I do if there's a false alarm?
Once again, it will depend on whether it is a monitored alarm or not. Audible alarms simply operate an external
warning siren for 15 minutes after when, only the internal siren sounds usually until the system is reset. If you have
a monitored system and you experience a false alarm it is important to inform the ARC immediatly.
Will the equipment be installed neatly?
Our skilled engineers pride themselves on installing systems in a neat and efficient manner.
Can I combine an intruder and fire alarm?
Yes, integrated systems are available.
Does my intruder alarm need to have a code?
Yes, with audible alarms, however, monitored systems now have to be operated by ACE (ancillary control equipment) such
as a disc, fob or transmitter.
How do panic alarms work?
These are connected to a separate circuit on the control panel and can be operated 24 hours a day and reset with a separate
key.
Do I have a choice of audible alarm box?
Our standard audible alarm box is black and white and is designed to be a prominent visual deterrent and is therefore
strongly recommended.
How will my alarm be triggered if my property is broken into?
This will depend on the protection that has been designed for you; however, once the system is set and a sensor activated,
this triggers the control panel and activates the sounders and, where applicable, the signalling equipment.
What happens if someone tries to remove my audible alarm box?
All of the equipment has a tamper device so the system will activate when the equipment is tampered with.
Will someone show me how the system works?
Yes, a full demonstration of the system will be given on hand-over of the system to you.
Why do I need my alarm serviced?
In accordance with regulations, systems must be serviced to ensure the system is fully operational and batteries checked.
How do I know if my alarm is going off when I'm not there?
You will have to rely on your neighbours if it is a sound-only system. If it is a monitored alarm, then an operator will
call you.
What do I do if I move house?
Please call us as we will encourage you to leave the alarm in place and offer a preferential deal at your new home.
Have a question of your own?
Please complete the enquiry contact form with your details and we will get back to you shortly.
Home security tips:
- Don’t leave valuables that can be stored away in view of prowlers. Keep them out of sight and, if possible, in a
safe or secure storage facility.
- Don’t leave keys in window or door locks - Intruders who smash door or window glass can enter your property much
more easily if you leave the keys in sight.
- Fit all your windows with security locks or vibration detectors that trigger an alarm when a window is broken.
- If your property is in a dark street or area with bad light, consider installing security lighting outside your home to
deter prowlers.
- If you do not have an intruder alarm, speak to Safeguard Alarms about a free security survey to establish what type of
intruder alarm you might need.
- Keep all access gates to your gardens locked to avoid unauthorised entry.
- Don’t provide an easy route for burglars by leaving ladders or steps in view or anything that may assist with accessing
upstairs windows.
- Keep any tools or items that could be used to break into your home locked away.
- To find out who is at your front door or gates before you open them, fit a video or audio door entry system.
- At night, ensure you have sufficient timers fitted to your internal lights or install a lighting control system. This
will deter burglars by lighting up certain rooms, giving the impression that someone’s home even when you’re out.
- When going away, ensure you cancel your newspapers and milk deliveries or get a friend to collect them so it doesn't look
like you're away.
- If you have an answerphone, never say you are going or have gone away.
- If you are going away, make sure all windows and doors are locked and all your security devices are set and are fully
operational.
- If you are often alone in your home and have an alarm fitted, consider having a panic button installed that can raise
an alarm if you hear or see intruders on your premises.
- Consider restricting access from the front to the rear of your property with a physical obstruction, i.e. locked gate
or fence.
- If you see any suspicious activity such as unfamilar cars and people in your street for long periods of time, inform the
police.